Category: Technology
Company: Gartner
Created by: consultant
Number of Blossarys: 2
English (EN) Encompasses a centralized repository of network and IT data for individual services. Every service represents a bundle of attributes and features, such as quality, speed, customization and price. The ...
A service desk is a help desk that is equipped with the resources for resolving service requests and problem calls. It gives the customer service representative or end user the ability to efficiently ...
A service catalog contains templates with specifications that define parameters and features of a service (such as bandwidth and speed). Compared to the product catalog, the service catalog describes ...
A company that processes various types of data for a client for a fee. Station message detail reporting (SMDR) and call-costing reports are typically provided.
Serverless printing is peer-to-peer printing over Internet Protocol. This permits the removal of a dedicated print server for managing print queues, distributing printer drivers, and so on.
Server virtualization management tools comprise management tools embedded in the hypervisor sale, as well as operations management and administration management tools. Server virtualization ...
Server virtualization infrastructure includes the hypervisor, VM and virtual machine monitors (VMMs). The key to “virtualizing” a server is the hypervisor. A hypervisor is a layer of software (the ...
