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To specify the owner of a business record, such as an account, contact, or case, or an activity, such as an e-mail message, fax, or phone call. In Microsoft CRM, users can assign cases and activities to either a user or a queue.

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品詞: 名詞
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産業/ドメインソフトウェア
カテゴリ CRMアプリケーション
Company: Microsoft
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